WDI Solutions Frequently Asked Questions about Web Design

We are posting these FAQ to answer few basic questions about the website design.

This will help you to get the general idea about the process involved in website designing and work flow of WDI solutions.

WDI SOLUTIONS FAQ

  1. How long do you take to create a website?

It all depends on the complexity, backend and frontend work that we need to put on your website.  Since we specialize in custom design, it can take anywhere from one to six weeks. But the overall completion of your website depends on the number of pages, complexity of your design request and functions.

 

  1. How much you charge for a website?

This is a difficult question to answer. There are many factors that influence the final price for a website like the complexity and functionality of your website, the number of pages, and hours put into it by the developers for that particular website. Please refer to our package list for more details.

 

  1. How can I check the progress of my website?

After we complete the basic design work, we will send you a link via email or text. It is a domain owned by WDI. The sole purpose of this domain is to show you how your website is going to look like after its ready. We call this sample design.

Here we keep the design layout for you to test it out and suggest any changes you want to make to your website before finalising a full fledged website.

 

  1. Is your website mobile friendly?

All of our web design is responsive. It means the web page adapts according to your device’s screen size and browsers, be it smart phone, tablet or a computer. We also design a separate mobile optimised website on request.

 

  1. We are a very small company. Do you have some cheaper template designs?

No, not the moment. We specialize only in custom design based on your design specifications.

 

  1. Will I own the web design and codes?

Yes and No. you will have complete ownership of your website. We provide you the coding of your website on request, solely for personal use. However, we own the copyright to the codes. You cannot use the codes to create another website with third party without our permission.

 

  1. Do I need to meet in person to start the project?

Yes you can if you want to. But that’s not necessary.

We will keep you updated about your project via emails and calls on regular basis. We will be in constant communication with you.

You can visit our office in London if you prefer to meet, but please let us know about your visit beforehand via a phone call or an email.

 

  1. I already have a website; can you help me with redesign or updates?

Yes, we will be more than happy to assist you in any way we can.

 

  1. Does WDI make e-commerce website?

Yes we do. We incorporate SSL key that ensures proper encryption and safety while making purchases from your website.

 

  1. Is your price expensive for me?

Since we provide custom designed website, the price is obviously higher than those template works you see around the web. Our websites are responsive and SEO ready.

Compared to a custom design, templates are cheaper because you don’t own the design.

They are not very SEO friendly and you will be wasting your money. You may even have to redesign it or completely rebuild a new one, if you ever want to go for SEO.

 

  1. What about the maintenance?

We have different packages that help you in maintenance of your website. Whichever you choose, it’s recommended to keep your website updated on regular basis.

Pay as you go: Just give us a call whenever you want to make changes to your website. Your request will be completed within 48 hours. You will be billed at hourly rate.

Monthly maintenance plan: Sign up to our maintenance package and stop worrying about everything; including weekly updates, backup and recovery, virus protection and anti-hack system. You will be charged on monthly basis. Please refer to our maintenance plan.

CMS:Buy content management system from WDI. This will allow you to make changes to your website by yourself.

 

  1. I want to make a sample design. How can I sign up?

We don’t take any charge before completing the sample design, it is free. The sample design is basically a stripped out and incomplete version of your future-to-be website. Since we don’t take any booking charge, we need an email requesting a sample design from you to start the project.

 

  1. Why do you need an email? Can’t you design a website through a phone call?

No, we can’t help you at all.

 

14. How do you take payments?

You can make the payments via PayPal, debit card and credit card. You should pay 50% after you approve the sample design and the rest upon the completion of project.

 

15. I changed my mind. I don’t need website. Can I get a full refund?

Not once we start the full fledged website. You will get refund, but only after we deduct the amount that equals to the number of hour’s work already put into your design.

 

16. Can you help me with SEO?

Yes, we can also help you with SEO. Please refer to our SEO page for more information.